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How sattakinng Handles Your Personal Data

At sattakinng, your personal data belongs to you — we collect only what is needed to operate your account securely and process payments through UPI, Paytm and PhonePe.

Data collected only as neededUPI, Paytm, PhonePe payment contextYour rights clearly statedAccount security built inIndia-applicable policy
sattakinng How sattakinng Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how we handle your data, want to correct an error in your account record, or wish to exercise any right available under local law, our privacy…

Email Privacy Request Write to our dedicated privacy address to request a copy of your data, raise a concern, or ask us to correct any record we hold about your account. We log every request and confirm receipt within 24 hours.
Live Chat Support Our support team is available through the live chat widget on the sattakinng site. For privacy matters, ask the agent to escalate to the privacy desk — they will open a formal ticket on your behalf immediately.
Account Settings Panel Many data preferences — such as communication consent and cookie choices — can be adjusted directly inside your account settings panel without needing to contact us. Changes take effect the moment you save them.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered security controls across every part of the account flow — from the moment you enter your details at registration through every UPI, Paytm or PhonePe transaction.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and withdraw cookie consent at any time through the cookie preference centre inside your account.

Payment Data Handling

Card and wallet details entered for UPI, Paytm or PhonePe transactions are processed by certified payment gateways. We never store full card numbers on our own servers — only tokenised references provided by the gateway.

Account Security Controls

Your account is protected by password hashing, two-step login verification and automatic session expiry after a period of inactivity. Suspicious login attempts trigger an immediate notification to your registered contact.

Data Retention Schedule

Active account data is kept for the lifetime of your account plus the statutory period required by applicable law. Once that window closes, records are securely deleted or anonymised so they can no longer be linked to you.

Third-Party Data Sharing

We share your data only with partners directly involved in delivering our service — payment processors, identity verification providers and hosting infrastructure. Every such partner is bound by a data-processing agreement aligned with our own standards.

Your Rights and How to Exercise Them

Depending on the law applicable in your region, you may have the right to access, correct, port or delete your personal data. Submit a written request to our privacy team and we will confirm next steps within five working days.

Your Privacy Policy Questions

Below are the questions our users ask most frequently about how sattakinng collects and manages personal data. If your question is not covered here, contact the privacy team directly through the channels listed above and we will respond promptly.

We collect your name, email address, phone number, date of birth and the payment method details needed to process UPI, Paytm or PhonePe transactions. Device identifiers and session logs are also recorded for security purposes.

Payments via UPI, Paytm and PhonePe pass through certified payment gateways that handle all sensitive financial data. We receive only a tokenised reference — your full payment credentials never pass through or sit on our servers.

Yes. Send a written request to our privacy team by email or through the live chat privacy escalation path. We will compile and deliver your data within the timeframe required by the law applicable in your region.

We retain your records for the period required by applicable law following account closure — typically to meet anti-fraud and financial record obligations. After that window, data is securely deleted or anonymised.

No. We do not sell or rent your personal data to advertisers. Data is shared only with service partners — payment processors, identity verifiers, hosting providers — who are contractually bound to use it solely for delivering our platform.

You can update most details directly inside your account settings panel. For changes to identity documents or verified fields, contact our privacy team in writing — we will process corrections and confirm completion within five working days.

We use functional cookies for session management and analytics cookies to measure page performance. You can view the full cookie list and adjust your preferences at any time through the cookie preference centre in your account settings.